Privacy Policy

How we collect, use, disclose, and safeguard your information.

Introduction

Welcome to Soorce ("we," "our," or "us"), operated by Velore Portal. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service portal and related services.

Information We Collect

Personal Information

We collect information that you provide directly to us:

  • Name and contact details
  • Email address
  • Phone number
  • Shipping address
  • Payment information
  • Communication preferences

Automatically Collected Information

We may automatically collect certain information when you visit our portal:

  • IP address
  • Browser type
  • Device information
  • Usage patterns
  • Cookies and similar technologies

Transaction Information

We collect data related to your transactions:

  • Order history
  • Product preferences
  • Shipping details
  • Payment records (excluding complete credit card information)

How We Use Your Information

Core Service Delivery

  • Processing your orders
  • Facilitating product delivery
  • Managing quality inspections
  • Communicating shipping updates
  • Providing customer support

Service Improvement

  • Enhancing user experience
  • Analyzing service performance
  • Developing new features
  • Troubleshooting issues

Communication

  • Sending order updates
  • Providing shipping notifications
  • Responding to inquiries
  • Sharing important service announcements

Information Sharing

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, correct, or delete your personal information. You may also have the right to restrict or object to certain processing of your data.

Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities and to improve your experience on our portal.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred to and processed in countries other than your own, where privacy laws may be different from those in your country.

Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Information

If you have any questions about this Privacy Policy, please contact us at:

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