Introduction
Welcome to Soorce ("we," "our," or "us"), based in Dar El Beida, Algiers, Algeria. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service portal and related services.
Information We Collect
Personal Information
We collect information that you provide directly to us:
- Name and contact details
- Email address
- Phone number
- Shipping address
- Payment information
- Communication preferences
Automatically Collected Information
We may automatically collect certain information when you visit our portal:
- IP address
- Browser type
- Device information
- Usage patterns
- Cookies and similar technologies
Transaction Information
We collect data related to your transactions:
- Order history
- Product preferences
- Shipping details
- Payment records (excluding complete credit card information)
How We Use Your Information
Core Service Delivery
- Processing your orders
- Facilitating product delivery
- Managing quality inspections
- Communicating shipping updates
- Providing customer support
Service Improvement
- Enhancing user experience
- Analyzing service performance
- Developing new features
- Troubleshooting issues
Communication
- Sending order updates
- Providing shipping notifications
- Responding to inquiries
- Sharing important service announcements
Information Sharing
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, and customer service.
Legal Requirements
We may disclose your information where required by law or to protect our rights, privacy, safety, or property, or that of our customers or others.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to access, correct, or delete your personal information. You may also have the right to restrict or object to certain processing of your data.
Cookies and Tracking
We use cookies and similar tracking technologies to collect information about your browsing activities and to improve your experience on our portal.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
International Data Transfers
Your information may be transferred to and processed in countries other than your own, where privacy laws may be different from those in your country.
Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Information
If you have any questions about this Privacy Policy, please contact us at:
- Email: [email protected]
- Website: www.soorce.net
- Address: Dar El Beida, Algiers, Algeria